robots4autism FAQs

Frequently Asked Questions

Looking for answers to our most asked questions? See below!
Scroll down to see answers to more technical questions.

milo Educational faq

Why was Milo developed for autism?
Research shows that children with autism can often more quickly relate to a humanoid robot than with an adult because of their mechanical inclinations. Using a robot for autism therapy uses the strengths of children with autism to help them learn the social and behavioral skills they lack.
What makes Milo better for autism therapy than other robot technologies?
Emotions: Milo can demonstrate and teach children to show emotions and human-like facial expressions. Other robots cannot.

Engagement:
 Milo engages children to learn by teaching social and emotional skills and can also incorporate group activities.

Programming:
 Milo is programmed with the most effective curriculum developed by autism experts.

Tablets:
 Robot-tablet applications support instruction by using a facilitator tablet and a student tablet.

Affordability:
 Milo is priced to be affordable for both individual and institutional use.
Will Milo replace autism therapists?
No, Milo was designed to augment autism therapy provided by professionals and teachers.
How does Milo help children with autism?
Milo engages each child and delivers research-based curriculum that helps them develop understanding, practice and application of each concept. He intrinsically motivates children to learn.
Can Milo teach children to show emotions?
Yes! Milo is a facially expressive, social, humanoid robot. Children can more easily learn these concepts from Milo because he can deliver this instruction with absolute consistency and repetition.
Does Milo work alone or with the therapist for a session?
The teacher or therapist acts as the facilitator with Milo and the child.
Do you have to be a robot or computer expert to use Milo?
Absolutely not! Milo is extremely easy to use. Customers receive access to content material to assist in configuration and optimal use.
Does Milo move or just stand there and talk?
Yes, Milo animates and speaks.
How long will Milo last?
Milo’s hardware is designed to last three years. With the subscription service we offer, we will replace your robot after three years of utilization.
What are the goals of robots4autism?
robots4autism goals include:
  1. Decrease in meltdowns and classroom disruptions
  2. Increase in generalization
  3. Increase in engagement
Customers have indicated that results have been seen within 1-4 months!
Does Milo record sessions?
No, Milo does not record visual sessions. He does have a camera that will act as a mirror during certain lessons within the program. However, data IS recorded to reflect progression via a dedicated web portal.
Is Milo available for purchase by parents?
At this time, we are selling Milo and the robots4autism curriculum primarily to districts and therapy centers. If you are a parent, relative or caregiver of a child with autism and would like him or her to benefit from working with Milo, please let your school or therapy center know that you would like them to purchase robots4autism. We are also happy to reach out to the facility your child attends. If you’d like to provide us with a referral, please fill out this form.

If your child is homeschooled or you have no other choice, please contact us and we will do our best to accommodate.
Can I incorporate non-autistic children in the program?
Yes, some of our schools use students who may have other social or emotional diagnosis.
Can I use robots4autism with two or more students at the same time?
Yes! Children love the group activities and they are a great way to engage children with autism, socially.
Are there any pre-requisite skills for children?
Yes. Please see the pre-requisites here.

milo Technical faq

What powers Milo?
If you will be running Milo for multiple lessons, we recommend running him plugged in with a surge protector.  If you will only be using Milo for a short time each day, you could run from his internal battery that is rechargeable from a standard home outlet.  In that case, you would need to recharge the battery before each time you want to use it unplugged.
What kind of tablets do I need to get?
To access the modules and activate Milo, you will need to download and install the robots4autism tablet application to two tablets. One tablet is for the facilitator and the other tablet is for the student. The two tablets must be iPads (iOS version 10.0 or higher is required).
In addition to two tablets, will I need anything else?
In addition to the two tablets, you will need a functional Wi-Fi network where you know the password for the Wi-Fi. You will need to have the free Adobe Acrobat Reader/PDF viewer installed to read some of the documentation. If you don’t have it yet, you can install it from here: https://get.adobe.com/reader/. Although most of the documentation can be read online, you will probably want to print out copies of our Student Lesson Progress Sheet, so you will need access to a printer for that specific document. We recommend having a surge protector to plug Milo into. You may want one tablet stand to prop up the student tablet. (A tablet stand is probably not needed for the facilitator tablet.)
Can I select the lesson I want Milo to teach?
Yes, you can select individual lesson options in the order you prefer.  However, we do recommend following the order that our robots4autism authors listed them for the curriculum design.
Is RoboKind HIPAA and FERPA compliant?

RoboKind is committed to ensuring client privacy, information security, and full compliance with the Health Insurance Portability and Accountability Act (HIPAA) Standards for Privacy, Electronic Transactions and Security, and Family Educational Rights and Privacy Act (FERPA) security requirements. RoboKind has implemented policies, processes, and procedures designed to ensure compliance with federal and state laws. RoboKind has processes for monitoring and auditing compliance efforts for effectiveness. Regular reviews of the RoboKind privacy and security policies and regulatory requirements are made to maintain compliance.

RoboKind will not use or disclose your Personal Health Identifiers (PHI) or Student Records (SR) except for purposes of performing HIPAA and FERPA authorized activities, including but not limited to sharing PHI or SR when federal or state law requires it and in response to a court or administrative order, or in response to a subpoena.

RoboKind complies with the security standards by ensuring that systems, policies, and procedures meet or exceed all required and addressable implementation specifications.

Employees with access to PHI or SR undergo required training.

Servers or workstations with PHI or SR access are secured physically and electronically.

Recommended encryption methods are used for storing and transmitting any PHI or SR. Individual authentication is required for any PHI or SR access.

For more information please contact:
RoboKind
ATTN: HIPAA Officer
1601 Bryan St #4220
Dallas, Texas 75201

Phone: 972-331-7050
E-mail: support@robokind.com

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